Shipping Information

1. Shipping Methods and Timelines:

  • We offer standard shipping across India.
  • Different products have different shipping times. Please go through the product's Delivery section to know about specific product's shipping times.
  • There may be extra time needed to Deliver to remote areas.

2. Shipping Charges:

  • We offer free shipping on orders above INR 1999.
  • For orders below INR 1999, a flat shipping fee of INR 50 applies.
  • Please be aware that free shipping is only applicable to first time shipping and not to exchanges or returns.

3. Order Tracking:

  • Customers receive order confirmation email once their order has been placed. They will receive a second email along with a tracking number once their order has been shipped.

4. Shipping Partners:

  • We deliver through DHL to ensure reliable and timely delivery.
  • At the moment, we only ship within India. We do not offer international shipping options.

6. Shipping Restrictions:

  • We do not ship to P.O. boxes. A physical address is required for delivery.
  • Orders are shipped only after successful payment confirmation.

7. Delayed or Lost Shipments:

  • In rare cases of delayed or lost shipments, we work closely with our shipping partners to investigate and resolve the issue promptly.
  • Customers can contact our customer support team for assistance in such situations.

8. Holiday Shipping:

  • During peak seasons and holidays, there may be slight delays in shipping due to high order volumes.
  • We encourage customers to place orders in advance during these periods to ensure timely delivery.

9. Returns Due to Non-Delivery:

  • If a package is returned to us due to incorrect address or failure to receive, the customer will be responsible for any re-shipping charges.
  • We will notify customers promptly if a package is returned and hold it for 15 days before re-stocking the items.

10. Contact Information:

  • For any queries regarding shipping or delivery, customers can reach out to our customer support team via email.

Note: This shipping policy is subject to change at the discretion of The Fashion Highway. Customers are encouraged to review this policy periodically for updates.